Expedia Media Solutions Releases Generational Data on Behaviors, Influences and Shopping Habits of Travelers in China, the U.K., and U.S.
Las Vegas, December 6, 2017 – New generational data released by Expedia® Media Solutions, the advertising arm of Expedia, Inc., reveals that when planning a trip, American, British and Chinese travelers prioritize trip activities, once in a lifetime and cultural experiences above all else. Presented today by Global Senior Director Wendy Olson Killion during the Expedia Media Solutions Insights Summit at the Expedia Partner Conference, the findings, from a survey conducted by Northstar Research Partners, illustrate broad travel trends and distinct shopping habits, influences and motivations of American, British and Chinese travelers across four generations, including Generation Z, Millennials, Generation X and Baby Boomers.
“Emotions, not dollars, are what drive decisions for most travelers today,” said Olson Killion. “The study revealed that for travelers from three of the largest global markets – China, the U.S. and U.K. – activities and experiences are leading priorities, ahead of deals and lowest price. The data also showed that travelers are receptive to ads with appealing imagery and informative content, illustrating a real opportunity for marketers to align their content with traveler interests to spur consideration.”
While priorities are somewhat similar across countries and generations, travel days and penchant for internal or domestic trips vary. In the U.S. and China, Millennials travel the most, with 35 travel days per year, while in the U.K., Baby Boomers out-travel other generations with 31 days per year. Conversely, British Gen Z travel the least, racking up only 21 total travel days per year. British travelers are most likely to go abroad, while American and Chinese travelers are more likely to explore their own vast countries.
Trip Types & Travel Logistics
- Across all generations, British and Chinese travelers opt for relaxing and sightseeing vacations. In the U.S., Millennials and Gen X are most likely to take relaxing trips, while the youngest and oldest generations are taking trips to visit family.
- Nearly 60 percent or more of all travelers get to their destination by plane. Road trips are the secondary transportation option in the U.S. and U.K., and train travel is also popular in China and the U.K.
- Hotels are the number one accommodation option for the majority of travelers in these countries, with more than 60 percent staying at a hotel. Although still small in comparison, Gen Z are the generation most likely to stay in alternative accommodations.
- Across all generations, trip activities are priority number one for American and British travelers, followed closely by once in a lifetime experiences for American travelers and cultural experiences for British travelers.
- Chinese Gen Z and Millennials prioritize feeling pampered during their vacation, while trip activities top the list for Gen X and Baby Boomers.
- American and British travelers – particularly Baby Boomers and Gen X – place more importance on deals and special offers than Chinese travelers, who are more likely to prioritize the social elements of travel, such as the food experience and going somewhere they can vacation with friends.
- More than 80 percent of Chinese travelers and at least 65 percent of American and British travelers said budget was a primary factor when planning a trip.
- All travelers allocated the largest portion of their travel budget to hotels—more than 30 percent for British travelers—and at 20 percent, flights were the second largest line item for American and British travelers.
- Chinese travelers allocated more of their budget to shopping (16 percent) and attractions or tours (15 percent) than travelers from other countries.
Destination Decisions & Booking Resources
- Travelers can be destination indecisive; fewer than half have decided on a destination when they begin planning a trip.
- Younger generations are consistently the most open to inspiration; nearly 80 percent of British Gen Z travelers are deciding between multiple destinations or don’t have a destination in mind.
- Baby Boomers are the most decisive – nearly 55 percent from the U.S. and China have already decided on a destination.
- Online travel agencies (OTAs) and search engines are leading planning resources for all travelers, and as the leading booking resource, OTAs convert the most travelers.
- Approximately half of all travelers, and more than 70 percent of Chinese Millennials, said ads with appealing imagery can be influential.
- Ads with informative content are most likely to influence younger Chinese travelers and older American and British travelers.
- American and British travelers, especially younger generations, are most likely to be influenced by advertising with appealing deals.
More Marketing Insights
For more findings and insights that marketers can leverage to better reach, engage and convert travelers, and to view additional content from the Expedia Media Solutions Insights Summit, please visit: http://bit.ly/multi-national-travelers
About Expedia Media Solutions
Expedia Media Solutions, the advertising arm of Expedia, Inc., offers industry expertise and digital marketing solutions that allow brands to reach, engage and influence its qualified audience of travelers around the world. Through its vast network of leading travel brands and global points of sale, Expedia Media Solutions provides partners with proprietary data-driven insights about traveler behaviors during every stage of the purchase journey, along with dynamic advertising solutions, to deliver strategic campaigns and measurable results. For more information, visit www.advertising.expedia.com.
About Expedia, Inc.
Expedia, Inc. (NASDAQ: EXPE) is the world’s largest online travel company, with an extensive brand portfolio that includes leading online travel brands, such as:
- Expedia.com®, a leading full-service online travel brand with localized sites in 33 countries
- Hotels.com®, a leading global lodging expert operating 90 localized websites in 41 languages with its award winning Hotels.com® Rewards loyalty program
- Expedia® Affiliate Network (EAN), a global B2B brand that powers the hotel business of hundreds of leading airlines, travel agencies, loyalty and corporate travel companies plus several top consumer brands through its API and template solutions
- trivago®, a leading online hotel search platform with sites in 55 countries worldwide
- HomeAway®, a global online marketplace for the vacation rental industry, which also includes the VRBO®, VacationRentals.com® and BedandBreakfast.com® brands, among others
- Egencia®, a leading corporate travel management company
- Orbitz® and CheapTickets®, leading U.S. travel websites, as well as ebookers®, a full-service travel brand with websites in seven European countries
- Travelocity®, a leading online travel brand in the U.S. and Canada delivering customer service when and where our customers need it with the Customer First Guarantee
- Hotwire®, inspiring spontaneous travel through Hot Rate® deals
- Wotif Group, a leading portfolio of travel brands including Wotif.com®, Wotif.co.nz, lastminute.com.au®, lastminute.co.nz and travel.com.au®
- Expedia® Media Solutions, the advertising sales division of Expedia, Inc. that builds creative media partnerships and enables brand advertisers to target a highly-qualified audience of travel consumers
- CarRentals.com™, a premier online car rental booking company with localized sites in 13 countries
- Classic Vacations®, a top luxury travel specialist
- Expedia Local Expert®, a provider of online and in-market concierge services, activities, experiences and ground transportation in over a thousand destinations worldwide
- Expedia® CruiseShipCenters®, a provider of exceptional value and expert advice for travelers booking cruises and vacations through its network of over 240 retail travel agency franchises across North America
- SilverRail Technologies, Inc., provider of a global rail retail and distribution platform connecting rail carriers and suppliers to both online and offline travel distributors
Trademarks and logos are the property of their respective owners. © 2017 Expedia, Inc. All rights reserved. CST: 2029030-50